How exactly does the ordering of my CD/DVD work?

At DEINE.CD you can get your professionally produced CDs or DVDs quickly and easily.

1. In the "Configurator" select the desired medium (CD or DVD), quantity, printing colors, packaging, etc.
2. Then click on "Next" and enter your delivery/invoice address.
3. Carefully check the order summary again, and edit it if necessary.
4. Finally, click on "Place order."
   You will automatically receive an order confirmation/invoice by email from us. This will also contain our account information. 
5. If there is music on the CDs, the GEMA form must be filled out and sent/faxed to GEMA. For a small surcharge, we also take care of the GEMA processing - simply select this option in the CD configurator. We are not allowed to deliver copied CDs without a release notice from GEMA. It doesn't matter if the tracks are your own, not registered with GEMA, or if they are subject to GEMA at all. You can find more information about this in the GEMA part of the FAQs below.
6. Transfer the total amount via bank transfer or PayPal and upload your data. Alternatively, you can send us your CD/DVD to be duplicated by mail, together with any print data/layouts on another CD-ROM or DVD.
7. After we have received your payment and checked your data, the CDs will go into production and - assuming GEMA delivery approval - will be shipped within approx. 7-8 business days. In case of larger orders or options such as shrink-wrapping, the production may be extended by approx. 1-2 business days.
8. When the CDs/DVDs are shipped you will receive an E-mail with a tracking link to see where your package is and when it will be delivered. We ship with UPS, which means typically after 2 shipping days at the latest, your package will be delivered.

I've got a gig - I need my CD's pronto!

That's fine - we're quick! If you really have no time to spare, we can even produce and ship just about any combination of packaging and CDs/DVDs within 1-3 business days. Just add the express option in the configurator. Consider picking up with us in Berlin or Münster, or at least opting for express shipping! Be sure to let us know when you want the CDs/DVDs to arrive. We will be happy to help you meet this deadline and maybe even save you money on express shipping.

I need the CDs urgently, but I haven't received a GEMA delivery authorization yet...

There are 2 possibilities: If we're handling the GEMA authorization, we will send the CDs out while that's still in the works. Or, if you've done that part, send us the signed license application and the copyright declaration (scanned by mail is enough), so that we can check the application and send it from us to GEMA.

Do I have to start a company/register a business to have CDs duplicated?

No.

I don't understand some of this, it's too complicated!

No problem, send us an email or call us directly. You can reach us Monday-Friday from 9-17 o'clock.

I am not from Germany - what's all this GEMA talk?

They're a collecting society and performance rights organization, and it wouldn't be a German-made production without some paperwork! Here's the skinny:

1. If you are not a member of a collecting society and you either pick up your CDs from us or we send them to an address in Germany, you have to fill out the form "License application sound carrier" or "License application special production."
2. If you are a member of another collecting society and you either pick up your CDs from us or we send them to an address in Germany, you have the choice to either fill out the "License Application for Phonograms" or "License Application for Special Productions" or to send us a corresponding production notification from the collecting society you are a member of (e.g. Astro Mechana/SUISA).
3. Regardless of whether you are a member of a collecting society, if we send your CDs to an address outside of Germany, we need the production notification from a collecting society in that country. That is for example SUISA in Switzerland, Astro Mechana in Austria, ASCAP or BMI in the USA, MCPS or PRS in England, etc.

Are my songs automatically registered with GEMA when I have CDs duplicated?

No.

Why do I have to fill out the GEMA form at all, what is the point of GEMA processing? I am not registered with GEMA.

Every company that produces CDs has to register a CD production. In the event that songs are reproduced whose composers are GEMA members, GEMA fees must be paid accordingly, which are supplied to these artists. Even if you are not a member of GEMA, you must fill out this application; after all, for cover songs, for example, GEMA fees would be due, and this needs to be checked. Based on the information you provide on the license application, GEMA will check whether fees are due. There are no GEMA fees if the composers of the songs are not GEMA members.

I have already had a CD produced and had to fill out this GEMA application. Am I now a GEMA member?

No. You are not a member until you have signed the "Entitlement Agreement" and received a GEMA number.

I don't want to have any music on the CDs, I just want to have them printed or have data copied onto them. Do I still have to fill out the GEMA application?

In this case: NO. Just fill out our copyright form and send it to us signed.

If you take over the processing, are any GEMA fees (e.g. for cover tracks) included?

No. The fee is only due for the work involved in the processing. In this case, GEMA fees would be incurred, which GEMA would charge you directly.

Two months ago, we had CDs produced that also contain GEMA-licensed tracks, but we haven't heard anything from GEMA yet. Why?

It can take up to a year until you receive an invoice from GEMA.